Bookkeeping and Practice Advisory To Grow Your Healthcare Practice

| CHIROPRACTORS | PHYSIOTHERAPISTS | PSYCHOLOGISTS |

Getting started is easy! You can contact us or book a consultation to set up an introductory call. During this first chat, we’ll ask key questions to understand your specific business goals and current operations. This is also your time to ask us anything about our services.

After the introductory call, we’ll send you an Engagement Letter/Agreement that formally outlines the services we will provide, ensuring it perfectly aligns with your vision. This process also ensures all necessary confidentiality requirements are met for both ELEVATE and your practice.

Getting started is easy! You can contact us or book a consultation to set up an introductory call. During this first chat, we’ll ask key questions to understand your specific business goals and current operations. This is also your time to ask us anything about our services.

After the introductory call, we’ll send you an Engagement Letter/Agreement that formally outlines the services we will provide, ensuring it perfectly aligns with your vision. This process also ensures all necessary confidentiality requirements are met for both ELEVATE and your practice.

Once you decide to move forward with ELEVATE, we’ll schedule a dedicated onboarding call with you and any team members you’d like to include. In this meeting, we will:

1. Ask any necessary follow-up questions about your current bookkeeping setup.
2. Provide a clear, simple list of access requirements. This typically includes permissions for your accounting platform (e.g., QuickBooks, Xero) and your practice management system (e.g., Jane, Clinicmaster).

Providing this access allows us to begin gathering all the required financial and operational information efficiently, enabling us to start supporting your bookkeeping services right away.

If your primary goal with ELEVATE is to grow your practice or sell the business, our first meeting will include gathering information about how your business operates.  This can include understanding your:

1. Most recent financial performance.
2. Revenue streams.
3. Staffing complement.  
4. Current KPI’s used to run the business, and more.

You may have already completed our Practice Valuation Calculator, which would lead us into some more details about your business.  This allows us to value your existing business, as well as identify opportunities for growth.

We know physiotherapy and chiropractic practices inside and out. Our team hasn’t just managed books; we’ve managed healthcare practices, clinic networks, and clinical teams for decades. We understand what you are experiencing and what it truly takes to succeed.

Our difference is defined by our specialized knowledge:

• Strategic Insight: We understand the importance of reviewing your financial operations frequently to uncover growth opportunities sooner.
• Operational Expertise: We know how to find efficiency in labor costs, resolve AR balances, and drive intakes, pairing this operational knowledge with your financial data.
• Industry Network: We can refer you to other industry-specific services tailored to healthcare, such as marketing, recruiting, and talent development.

Putting all of this together is how we differentiate ourselves from a standard service provider.

We believe in constant contact and strategic partnership. While our team provides financial updates at least monthly—focusing on the key metrics your physiotherapy or chiropractic practice needs—we are often in touch more frequently in the initial stages. We do this to clarify questions, query specific transactions, and gather any required documentation in a way that is convenient for your time.

Beyond standard bookkeeping, we leverage our decades of industry experience and your unique financial data to provide actionable operational recommendations. This could include:

• Clinical: Identifying clinician occupancy targets and improvement flags.
• Financial: Operational cost-saving ideas and strategies to resolve outstanding Accounts Receivable (AR).
• Growth: Pinpointing gaps that are preventing new intakes, or evaluating your current marketing approach.

In short, our dual goal is to help your practice find more profits and save you time.

Yes, absolutely. We have experience working seamlessly with a wide range of practice management systems, including Clinicmaster, Jane, Juvonno, Cliniko, Practice Perfect, and many more.

We manage the entire process to ensure a smooth transition that minimizes the time required from you. Our dedicated bookkeeping team proactively communicates with you and your existing accounting firm or bookkeeper to coordinate the handover of all necessary financial records and access.

There is no prescribed time to begin using ELEVATE’s services. Whenever you feel your practice could benefit from specialized practice management, operations support, or clinic-specific bookkeeping, we are here to help. We work with everyone from individual startup clinics to large, multi-site healthcare organizations.

Understanding your goal is our first step. We customize a solution that helps you get there, whatever your vision:

• Do you want to grow the practice to sell it for a premium price one day?
• Do you want to focus more on direct patient care but need support for time-consuming operational tasks?
• Do you simply want your practice to grow, provide amazing care, and ensure there is money left over to sustain your lifestyle?

We build a customized path to your success.

At ELEVATE, we are focused on providing a return on your investment. Based on our experience, we are able to provide recommendations that reduce some of your current costs almost instantly and significantly within three months—all without compromising your patient care, team members, or clinician experience. This is paired with the time savings and growth of your bottom line, which has been consistently shown to more than offset the cost of our services.

If you are thinking about selling your practice one day, starting with ELEVATE is the best way to position yourself for the highest purchase price.

Most buyers and acquisition groups will look at 2 to 3 years of consistently clean financials to build out a “normalized EBITDA” (a key profitability metric) for your business. A multiplier is then applied to that EBITDA to establish a purchase price. By using ELEVATE’s services sooner, you can:

1. Find and document efficiencies in your operations.
2. Grow your top and bottom line.
3. Show this consistency for an extended period of time.

This directly enhances your normalized EBITDA and shows strength to a potential buyer, significantly increasing your practice’s overall value and resulting sale price. Please feel free to book a free consultation if you’d like to learn more about this process.

By reviewing your financials and operations, our experienced industry experts can provide recommendations that will reduce your overhead and expenses without compromising client or clinician experience.

We are able to benchmark your clinic against industry standards and use our deep knowledge of physiotherapy and chiropractic operations to share actionable opportunities. Additionally, we leverage our industry partners to help you:

• Recruit top clinicians.
• Implement marketing strategies specific to driving new intakes.
• Support lower-cost supply management.

Taken together, we can help you take your clinic out of the red and into the green. Because you took the entrepreneurial risk to start something great, you deserve to see the reward.